General Conditions

• Compliance with Laws: The user must respect the laws and regulations in the Kingdom of Saudi Arabia and any country in which the website’s services are provided.
• Compliance with the terms: The user must review the FAQs and agree to the policies related to shipping.
• Orders Policy:
  • All orders are considered personal import orders.
  • The order cannot be canceled or modified after submission.
  • Large items such as bumpers and engine covers are not allowed to be shipped.
  • It is prohibited to ship flammable materials or compressed gases such as pillows Airbag.
  • Large pieces of glass cannot be shipped.

International Shipping Policies and Regulations

• Liability Limits:

  • Customs Procedures: If customs rejects goods due to regulatory violations, the order value will not be refunded.
  • Delivery Time: Delivery times depend on shipping companies, and the website is not liable for delays caused by factors beyond its control, such as shipping delays, customs clearance, or unforeseen circumstances.

• Taxes and Fees:

  • Personal Goods Import: In some countries, personal goods may be imported without fees or taxes within certain limits. Users are advised to verify this information through research or by contacting local customs authorities.

• Shipping Restrictions:

  • Shipping Methods: Common shipping methods include DHL, UPS, where the maximum box weight is 40 kg, though this limit may vary by country. If the allowed weight is exceeded, the shipment may be divided into multiple boxes.
  • Large and Hazardous Items: Very large items like doors and bumpers, flammable materials like liquids and compressed gases, or large glass pieces may not be shipped to certain countries. It is advisable to contact the website to confirm the possibility of shipping items that may be questionable.